Privacy Policy

CONTENT HOUSE LTD PRIVACY POLICY

We at Content House Limited (C 34903) of Quad Central, Q2, Level 2, Central Business District, CBD 1040, Malta, take your privacy very seriously. Please take the time to read through the below.

WHY DO WE NEED YOUR PERSONAL DATA?

We need your personal data (the information you provide during our business relationship that identifies you as an individual) to deliver the requested services, namely print and online publishing, as well as related media services. In this context, our legal basis for processing your personal data is the necessity to perform our contract with you. Additionally, we may publish certain materials on our social media platforms, where our legal basis would be our legitimate business interests.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

Your personal data will be accessible to those within our organisation who need it to perform their duties and provide the services you expect from us. We also share it with freelance professionals who are part of our team, as well as with our cloud and IT service providers. We will not disclose your personal data to anyone else unless required by law. Unless otherwise informed, your data will always remain within the EU/EEA.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

We will retain your personal data only for as long as necessary. The duration depends on our legal obligations. For instance, if any personal data qualify as ‘accounting records’, we are legally required to keep them for ten (10) years. In some cases, we may retain personal data to protect our interests, such as defending against potential civil claims. In these instances, we may keep the data for up to five (5) years after the end of our contractual relationship or two (2) years from the date of a relevant incident if no contract exists.

SECURITY

We make every effort to safeguard the confidentiality of your personal data and regularly review and improve our technical, physical, and managerial procedures. This ensures your personal data is protected from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss

WHAT ARE YOUR DATA PROTECTION RIGHTS?

As a ‘data subject’ under applicable data protection laws, you have several rights, which apply under certain conditions and circumstances. These rights include:

  • Right of access: You can request access to the personal data we process about you.
  • Right to rectification: You can ask us to correct any inaccurate personal data concerning you.
  • Right to erasure: You can request that we delete your personal data (‘right to be forgotten’).
  • Right to restrict processing: You can ask us to store your personal data but not process it further.
  • Right to data portability: You can request that we provide your personal data in a structured, commonly used, machine-readable format or, where technically feasible, transfer it directly to another data controller.
  • Right to withdraw consent: You can withdraw any consent you have given us at any time, such as for direct marketing.
  • Right to object: You can object to our processing of your personal data where consent is not required.
  • Right to lodge a complaint: You can file a complaint with the relevant supervisory authority.

You can request a paper copy of this Privacy Policy by contacting us at Content House, Quad Central, Q2, Level 2, Central Business District, CBD 1040, Malta.

You may also reach us by emailing info@contenthouse.mt, calling us at +356 21 320713, or visiting our offices.